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GENERAL & TECH Direct Support: support@cipherlook.com
SLA Response Time: Within 1 business day
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Enterprise, Institutional & Developer Routing

ENTERPRISE & INSTITUTIONAL

Enterprise & Institution Quotes

Multi-seat enterprise licensing, institutional lab deployments, and custom departmental pre-configurations.

DEVELOPER SDK

30-Day ANTRX Pilot

Workload suitability review, local-first SDK integration, and quota onboarding.

DIRECT SUPPORT

License & Runtime Help

Assistance with license key activations, device switches, invoice generation, or runtime queries.

CUSTOM DEPLOYMENTS

Private Environments

Custom runtimes, private deployments, and integration support. [Availability on request]

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COMMON QUESTIONS

Frequently Asked Questions

Do you offer evaluation pilots for enterprises and institutions?

Yes. We provide 30-day multi-seat evaluation licenses for qualified enterprises, colleges, and research institutions to test CipherXOS across workstations and labs before procuring.

How fast do you provide enterprise and institutional quotations?

Formal enterprise & institutional quotes with GST / B2B invoicing are generated and delivered via email within 1 business day of receiving your seat count and deployment requirements.

Can developers trial the ANTRX SDK before committing?

Absolutely. Developers can test all modules in the Developer Portal sandbox immediately, or apply for a 30-day developer pilot key for integration testing.

How do I report a security vulnerability or bug?

Please email support@cipherlook.com with technical reproduction steps. We acknowledge security reports within 1 business day and follow responsible disclosure.

Cipherlook AI Labs Private Limited
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
GST Registered Entity • Dedicated B2B Invoicing • License keys delivered right after payment verification